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Annual Meeting Report

Joint Message from the
Chairman of the Board and the President

 

Your financial solution – it’s not just a catchy tagline, it’s the driving force behind the Staff and Management of Heartland. We’re always looking for products and services that will add value –
solutions
– to your life and financial well-being. Here’s a brief overview of 2005 and the solutions
we brought to our members…

  • 1875 new loans for a total of $26,938,316!
  • 708 new Members joined Heartland!
  • 400 Checking Accounts were opened to save members’ money!
  • 2607 Members are actively using Home Banking – 24/7!
  • 51 members applied for a loan on our Web site each month – Doing business on their schedule!
  • 22,785 bills were paid on Heartland’s FREE online Bill Pay! – Saving members $8,430.45 in postage alone!
  • 5000 plus Check Images are viewed by members each month on Home Banking – Saving members time and money!
  • 3680 phone requests via CUTELE each month!

We also made it easier for you to conduct your business in person at a Heartland office by adding or updating locations…

  • Arbor Pointe Branch opened in May – our first Community location and extended hours to 6:00 pm!
  • Land O' Lakes Arden Hills Branch was updated in December – giving members and staff more space and privacy.
  • Member PC Kiosks were added to all offices – you can test drive Home Banking or let us help you set up Bill Pay!

All of this was accomplished while your Credit Union grew in strength. In the past year we were audited by both the Minnesota Department of Commerce and our contracted audit firm, Larson Allen; both reported very positive results to the Board of Directors.

Financially speaking, Heartland continued to grow in 2005; here are just a few highlights:

7.13% Loan Growth
2.09% Assets
4.06% Members Equity

As always our primary focus is you! Product enhancements, office changes and updates are done with you, the member in mind. We strive to be your financial solution. To meet that goal, we need and value your input; please contact Management or the Board anytime you have questions.
 

Randy Nelson   
Chairman   

Pamela O’Connell
President
Dave Alrick • Urban Bauer • Julie Fox • Dale Lieb • Kevin Schluender • Craig Settem

Supervisory Committee Report

Your Supervisory Committee is responsible for ensuring that each account in your credit union is managed professionally, efficiently, and confidentially. The Supervisory Committee has established an annual audit plan and performs audit functions throughout the year in accordance with that plan. In addition, in 2005 we hired the CPA firm of Larson, Allen, Weishair and Co., LLP (LAWCO) to assist us with a full opinion audit. The audit was completed for the nine months ended September 30, 2005, with a clean opinion issued on November 3, 2005. Your credit union is also required to follow all Minnesota Department of Commerce and National Credit Union Administration (NCUA) regulations. To ensure full compliance with these regulations, we file semi-annual reports with the Department of Commerce and participate in all regulatory agency audits.

To protect your interests in the Credit Union, the Supervisory Committee functions independently of the board of directors and staff. We acknowledge and appreciate the fine job that everyone has done this past year.

Please contact us if you have an issue with the credit union that you feel needs our attention. We recommend that for efficiency you utilize normal channels in contacting staff to resolve any credit union problem. However, if that proves unsuccessful, please call us.

Thank you for the opportunity to be of service and for your continued support of your credit union.

Nanci Lilja, Chairman
Matthew Cole
Jan Porter
Pat Reuter
Agnes Zelgert

More Links

Financial Statements
Our History
2005 Highlights (PDF)


 

 


 


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